What happens to what you tell us.

No. 06 · Privacy policy · Last updated 4 September 2026

The formal wording sits on the left of every clause. The margin says the same thing in plain English — the way we would explain it on the phone.

The short version
We collect what you type into the contact form, and the usual server logs.
We do not sell it, and we do not track you across other websites.
Ask us and we will show it to you, correct it or delete it.
One address answers all of it: hello@circusconsulting.co.uk
01

Who we are

Circus Consulting Limited, company number 06517274, registered office c/o Ukmal, Unit 7, 3-5 Little Somerset Street, London, E1 8AH. You can reach us about anything in this policy at hello@circusconsulting.co.uk.

02

What we collect

  • Enquiries. When you use the contact form we collect your name, email address, and anything else you choose to put in the form, such as your business name, phone number and a description of what you need.
  • Technical data. Our servers and our content delivery provider record standard request information: IP address, browser type, the pages requested and the time of the request. This is used to keep the site available and secure.
  • Advertising measurement. If you arrive from a Google Ads advertisement, the link may carry a click identifier that lets us see which advertisement produced an enquiry. We store that identifier alongside the enquiry.
03

Why we use it, and our lawful basis

  • To reply to your enquiry and to discuss work with you. Lawful basis: steps taken at your request before entering a contract.
  • To run and secure this website, and to understand which advertisements bring in enquiries. Lawful basis: our legitimate interest in operating and improving our business, balanced against your interests.
  • To meet legal and accounting obligations where a project goes ahead. Lawful basis: legal obligation.
04

Cookies and similar technology

This site sets a session cookie that is necessary for the contact form’s security check. We do not set advertising or profiling cookies on this site, and we do not use third-party analytics that track you across other websites. Fonts are loaded from Google Fonts, which means your browser makes a request to Google’s servers when a page loads; Google receives your IP address as part of that request.

05

Who we share it with

We do not sell personal information and we do not share it for anyone else’s marketing. We use a small number of service providers who process information on our behalf under contract: our hosting is on our own infrastructure in the United Kingdom, our content delivery and security layer is Cloudflare, and enquiry email is delivered through Amazon Web Services. Where a provider processes data outside the United Kingdom, that transfer is covered by the UK addendum to the standard contractual clauses or an equivalent safeguard.

06

How long we keep it

Enquiries that do not become projects are deleted within two years. Records relating to work we have carried out are kept for seven years, which is the period our accounting and tax obligations require. Server logs are kept for up to 90 days.

07

Your rights

You have the right to ask us for a copy of the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to receive it in a portable form. Where we rely on legitimate interests, you can object at any time. Email hello@circusconsulting.co.uk and we will respond within one month.

If you are not satisfied with our response you can complain to the Information Commissioner’s Office at ico.org.uk, or by calling 0303 123 1113.

08

Changes

If we change this policy we will update the date at the top of this page. Material changes affecting existing clients will be notified by email.